Chaty Pro

It's a popular premium plugin designed to add a multi-channel chat widget to your WordPress website. Instead of offering a single live chat, Chaty allows your visitors to contact you through their preferred messaging apps, which can significantly improve customer engagement and lead generation

The main idea is to meet your customers on the platforms they already use and trust.

Key Features of Chaty Pro

While the free version of Chaty offers basic functionality, Chaty Pro unlocks a powerful set of features for businesses:

Multiple Channels: You can display buttons for over 20+ different social and communication channels, including:

WhatsApp

Facebook Messenger

Telegram

Viber

Skype

Instagram

Phone (Click-to-Call)

Email

SMS

Contact Forms

Multiple Agents: You can add multiple agent profiles to a single channel. For example, you could have different WhatsApp numbers for "Sales" and "Support" that visitors can choose from.

Advanced Targeting & Triggers: This is a major Pro feature. You can control exactly who sees the chat widget and when.

Page Targeting: Show different widgets on different pages (e.g., a sales channel on a product page and a support channel on the "Contact Us" page).

Country Targeting: Show specific channels based on the visitor's country (e.g., show WhatsApp for one country and Viber for another).

Traffic Source Targeting: Show a specific widget to visitors coming from Google, Facebook, or a specific ad campaign.

Schedule: Set the widget to only appear during your business hours.

Triggers: Launch the widget after a visitor scrolls, spends a certain amount of time on the page, or is about to exit (exit-intent).

Customization: You get full control over the widget's appearance, including colors, icons, button position, and call-to-action text to match your brand.

Analytics: You can integrate Chaty Pro with Google Analytics to track how many clicks each chat channel receives, helping you understand which platforms are most popular with your audience.

Multiple Widgets: You can create and display different, unique chat widgets for various parts of your site, each with its own set of channels and targeting rules.

In short, Chaty Pro is a comprehensive tool for connecting with your website visitors through their favorite messaging apps, with advanced rules to make sure you're reaching the right person at the right time.